All fittings supplied from this website, both interior and exterior, have a manufacturer’s minimum guarantee of 2 years.

This means that in normal and fair service, (and without incorrect or inappropriate installation or location), any product sold by us from this website only, should have no fault develop within a minimum of 2 years from purchase. Any fault that is found is covered by guarantee to be repaired or replaced at the suppliers cost, within this period. All warranties/guarantees do not cover out of pocket expenses or consequential costs.



Can I use LED lamps/bulbs in your lights?  
Yes as a general rule an LED or low energy lamp/bulb can be used as an energy efficient replacement for halogen or incandescent bulbs. However, for confirmation before ordering please email or call us on 01332 341027 and we will advise accordingly.

What wattage LED bulb do I need to give me 60w of light?
Light is measured by something called Lumens. Our website has a Lumens Guide which provides information on the comparative wattage for, incandescent, low energy, halogen and LED.

Click here for a full guide.

Can I use a switched wall light on a mains wall switch?
Yes indeed you can. Any individual switched wall light can be used on a mains wall switch connection. You can use the light fitting by switching it on and off which is especially handy for bedside lights.

Alternatively, if it is a wall light you like but don't need the switched function, then simply leave the switch to 'on' and operate from the mains switch.

Why do I need specific lights for a bathroom?
It is important to understand the rating by which bathroom lights are classified. IP ratings stands for 'Ingress Protection' and is always followed by two characters.

These 2 numbers refer to the level of protection and it is important that you choose fittings with the correct rating according to where they are to be situated in your bathroom.

Why are there different zones in a bathroom?
These Bathroom Zones are there for your safety and are classified as follows:

Zone 0 is inside the bath or shower itself. Any fitting used in this zone must be low voltage (max 12v) and be at least IP67 rated which is immersion proof.

Zone 1 is the area above the bath to a height of 2.25m from the floor. In this zone a minimum rating of IP44 is required.

Zone 2 is an area stretching 0.6m outside the perimeter of the bath and to a height or 2.25m from the floor. In this zone an IP rating of IP44 is required.

In accordance with advice from the Lighting Industry Association, the location above Zone 1 (over the bath or shower) up to a ceiling height of 3m continues to be classified as Zone 2.

If at all in doubt it is always our advice to ask an electrician.

When will my delivery arrive?

Once your order is placed with us you will normally receive your delivery in 3 - 5 days. 

How do you send my order?
Your order is sent via Tuffnells courier company who provide a professional service to you, our customer.